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Success Stories

The following success stories exemplify the impact pharmacists have on patients every day. Pharmacists educate and encourage their patients, empowering them to live happier, healthier lives. Read how others are improving patient outcomes through MTM or how the MirixaPro℠ platform has assisted in the delivery of patient care.

Using the MirixaPro℠ Platform to Enhance Patient Lives

  • “One of the first Medication Therapy Management patients that I educated through using the MirixaPro℠ platform had many of the typical ‘polypharmacy’ issues. She was prescribed 11 chronic medications; however, from her profile I could see that her adherence was not where it needed to be…”—Dan Krinsky, RPh, Assistant Professor at Northeastern Ohio Universities College of Pharmacy and Manager, Medication Therapy Management Programs, Giant Eagle Pharmacy
    • Read more about how Dan prepared for this MTM encounter and his positive patient outcome.

  • “The MirixaPro℠ platform assisted us in our process by helping to identify the drug therapy problems and areas of cost-savings. We were able to easily document our steps and bill for the MTM service…”— Justin Wilson, Pharm.D., Valu-Med Pharmacy
    • Read Justin’s story about a profound MTM encounter that helped his patient adhere to their medication regimen.

  • “I have been using the MirixaPro℠ platform for multiple years and find it is a great tool for documenting my Medication Therapy Management (MTM) interventions. In 2008, I was privileged to provide many MTM services and have helped numerous pharmacists learn the system, bringing MTM into their practice. The program identifies patients for you, has an initial drug list to work with, and calls your attention to safety issues as well as cost-saving opportunities. I find it a very effective format for helping my patients achieve greater outcomes with their medications. I have also found the staff at Mirixa to be wonderful to work with, listening to many of our suggestions to make the program friendlier for pharmacists and also growing the program into a strong template for achieving positive patient outcomes.” —LeAnn Causey Boyd, Pharm.D., BCPS, CDE, Director of Clinical Services, Causey's Pharmacy

Impacting Patients through Medication Therapy Management

  • After a particulary helpful MTM session with a patient, Jana Bennet reports, "My patient is a completely different person. When she comes into my pharmacy now, she looks at me as a trusted friend rather than her pharmacist. Through MTM, it only took a short amount of time to determine a solution to her problem that no one else was helping to solve for her. As a result, she’ll always be my patient now – there’s no chance she’ll go anywhere else.”—Jana Bennett, RPh Medicine Shoppe®
    • Read more about how Jana impacted her patient’s life

  • “It’s helpful to find staff members who are passionate about MTM and patient counseling. From my experience, I’ve learned that recent pharmacy graduates are a great option. They generally have a passion for helping patients, as well as the clinical side of pharmacy fresh in their minds.”—Dirk Andrepont, RPh Medicine Shoppe®
    • Learn how Dirk utilized support staff to assist with MTM

  • "Not only have I empowered patients on issues pertinent to their health by educating them during their Medication Therapy Management service, but also I've earned their respect as a pharmacist and medication specialist. The need for MTM is much larger than most patients and most health care providers, even many pharmacists, can comprehend. There is always a lesson to be learned in an MTM session. In many cases, there is more to be learned than can be taught in one session."—Lisa Adams Padgett, PharmD, Kerr Drug